About

Leaders in Loyalty and CRM

This is who we are. We’re real people who have fun with what we do. Our work is our play. You can accuse us of taking our work too seriously, but never ourselves. We’re digital innovators, progressive thinkers and creative storytellers—together discovering loyalty in amazing spaces.

Our History: Founded by Loyalty Pioneers

We’re early arrivers. Road graders. Innovators and entrepreneurs who saw a different way. To build our brand and culture the way we wanted. The way we knew was better. Offering capabilities no one else has in this space.


Leadership

Guy Cierzan

Suzy Cox

Jim Mattson

Jim Specht

Denise Holt

Janelle Hesse

Louise Clements

Olson Culture

Our Brand: We’re Part of Something Big

There’s no problem we can’t solve. As part of the larger ICF Olson group, we can tap big thinking from across all of our capabilities—without the silos and politics of a traditional holding company. Our P&L sits at the client level—so we can align our best talent and resources according to your needs, not our org structure.

Careers

Interested in working here?
See open positions.

Locations

Austin, TX

2700 Via Fortuna #200
Austin, TX 78746
512.582.7450

Bangalore, India

71 Jyoti Nivas College Rd
Koramangala Industrial Layout
Koramangala, Bengaluru, Karnataka 560034
91-80-64533200

Chicago, IL

211 W. Wacker Drive
Suite 1300
Chicago, IL 60606

Chicago, IL

564 W Randolph St
Chicago, IL 60661
312.577.1750

Columbus, OH

580 N 4th St
Columbus, OH 43215

Fairfax, VA

9300 Lee Hwy
Fairfax, VA 22031
703.934.3603

Los Angeles, CA

9465 Wilshire Blvd #300
Beverly Hills, CA 90212
424.284.4100

Minneapolis, MN

420 N 5th St #1000
Minneapolis, MN 55401
612.215.9800

New York, NY

630 3rd Ave
New York, NY 10017
212.656.9206

Richmond, VA

901 East Byrd Street, Suite 910
Richmond, VA 23219
804.967.9200

San Francisco, CA

1161 Mission Street
San Francisco, CA 94103
415.677.7115

Toronto, ON

400 University Ave
Toronto, ON M5G, Canada
416.848.4115

Washington DC

1725 I St NW
Washington, DC 20006
202.862.1200